From start to finish, this project was impressive. The mission: convert a whirlpool tub /shower into a walk-in shower. In a small bathroom. The reason: although a whirlpool tub is nice, it was becoming difficult for us to step into this extra deep bathtub even just to shower,and we realized that as we grew older, it could become more difficult and a safety issue. The very patient project specialist inspected the space, measured, and showed me my materials options. He explained that even in this 100+ year old home, no matter what the installer encountered, it was covered. A reasonable price was quoted, we signed the contract, and paid the deposit. It did take a while before the project could begin, but this was totally due to delays caused by the pandemic. Our installer, Mitch, was impressive. No matter what obstacles this old house threw at him, he found a solution. He was patient and cheerful, answered all my questions. He tolerated our cats. (Oscar, the one nicknamed El Diablo, doesn't usually take well to strangers. He isn't easy to confine, so we had to let them free in the house.) This worked out well. Both cats really liked Mitch, and just watched him work. Mitch is very competent, very knowledgeable. He worked carefully, didn't rush. He suggested some finish design ideas, all of which I liked. He consulted with me, and got the placement of the safety bars, the shelves and inserts exact. He made every effort to protect our hardwood floors, cleaned up every day, and especially on completion. These old homes have walls of plaster and lath construction. Lots of mess and dust to work with. The tub had to be cut up for removal creating Fiberglass dust. But at the end, all I had to do was the usual vacuum and Swiffer mop. Both my husband and I are very well pleased with our shower. We highly recommend Alenco for this type of renovation. Not just the finished project, but the people who made it work for us.
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