Alenco Windows are terrific! The installation went faster than we anticipated. We have an extremely large sliding glass door that was installed perfectly. And he said that’s only the second one that size he’s ever done! They left behind no mess whatsoever. I expected to have to clean up around the outside of the house. I was impressed. Scott and Mike were very polite and explained any questions that we had. If you decide to go with Alenco to install your windows ask for Mike and Scott! Couldn’t have had anyone better. The windows are made by Sunrise. We’ve had them for close to a month and have had no problems. About a week before they were installed I called the salesman Carl, and asked for a copy of the warranty they said came with them. I was told that we get that information after the window installation was completed. He did not like the fact that I wasn’t satisfied with his answer. I asked for a copy to be emailed to me. He did send it, but told the office personnel that I had misplaced my copy and was requesting another one. I was irritated because he lied about it. We were also told by Carl that they would send us an invoice after installation was completed and we would pay for it then. We were satisfied with that. But before they left after installation was complete, I was handed an invoice and required to pay right then. We paid in cash for an extra discount. Had we known we were required to pay it the same day, we would have gone to the bank. Luckily we had just received checks for that account two days earlier. We’ve never had a reason to need them. Other than those Mike and Scott were wonderful and I would recommend them to everyone who has windows replaced!!
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